We are currently looking for someone special to join our small and dedicated team.
Duties & Responsibilities
You will be working in a busy and international language school, which means that you'll be willing to turn your hand to whatever needs to be done.
You'll be responsible for opening up in the mornings, and locking up in the evenings, meaning that you will be a key holder and integral member of the team.
You'll take a front-of-house position in our main office, answering the telephone and dealing with current and new international students. You'll run the office, and represent the school, with a smile and a natural warmth - helping others will be natural to you, and never a chore.
When everyone's in class and the office is quieter, you'll turn your attention to our accommodation provision; actively recruiting new homestay hosts, visiting accommodation on a regular basis, and placing students appropriately.
You'll work closely with the school's managers and directors; making sure that everything runs smoothly, that students and staff feel comfortable, and that everything is done so that we can all go home on time!
Skills & Experience
You'll have office experience and an interest in working in an international environment. You will be keen to help people, and will always have time to listen.
You don't need to speak any foreign languages, but you will need to be patient and understanding toward people for whom English is not their mother tongue.
You will be computer literate, and comfortable using Microsoft and Google systems. Websites will not daunt you, and you will be confident to explore and learn our in-house software.
You will be working as part of a small team and with close guidance, but you will need to be proactive and use your own initiative at all times.
Your work should be more than 'just a job' for you; you will take pride in what you do, and make sure you always do it well.
Working with young people involves a duty of care - and you take safeguarding seriously. Working with international students also carries a duty to the government's Prevent strategy, and you will be alert to and aware of signs of extremism and radicalisation.
As part of our safer recruitment procedures, we will need to see proof of your identification and qualifications, we will ask you to explain any gaps in your CV satisfactorily, we will require references (that will specifically ask about your suitability to work with under 18s) and a satisfactory criminal record check, and you will self-certify that you are not unfit to be in contact with children and vulnerable adults.